Skip to content
PAGAR & CO.A GATEWAY FOR WHAT’S NEXT.

For Overseas Businesses

A Singapore address when your team is somewhere else

If your company, its directors or its shareholders sit outside Singapore, a business-address service gives you one fixed Singapore destination for post and official correspondence, arranged and used entirely at a distance. Pagar & Co. is preparing that service from Tanjong Pagar; onboarding has not opened yet.

Doing it without being in the country

The difficulty of setting up from abroad is rarely the paperwork itself. It is not knowing which steps quietly assume you are already here — a signature witnessed in person, a letter that has to be collected, a call that can only happen at four in the morning your time.

The service is being built so that none of those assumptions apply. Everything from the application onwards is handled in writing, and every instruction is left and answered in the portal rather than by telephone.

  1. 1

    Apply from wherever you are

    The application, the documents you upload and the questions we come back with are all handled in writing. There is no step that requires you to be standing in the building.

  2. 2

    Verification before anything opens

    Every application is reviewed by a person before an address is issued. That review is what takes the time, and it is deliberately not automated away.

  3. 3

    Post is recorded on arrival

    Items are logged as they are received and you are notified, so you know something has come in without needing anyone on the ground to tell you.

  4. 4

    You decide what happens to it

    Hold it for collection, send someone to collect on your behalf, or have it forwarded to an address you nominate. The instruction is given in the portal.

What an overseas director or shareholder is usually asked to produce

Singapore service providers carry customer due-diligence obligations of their own, and those obligations are the reason you will be asked for documents rather than taken at your word. The list below is what is commonly requested from someone who is not resident in Singapore. It is offered so you can gather the right things in advance, not as a published requirement of ours.

Identity
A passport is the usual document for someone who is not resident in Singapore. Providers commonly ask to see the original, a certified copy, or a verified scan.
Residential address
A recent document in your own country showing where you live — typically a utility bill or a bank statement. A business address is not usually accepted in its place.
The company itself
Where the client is a company rather than an individual, its incorporation documents and its register of directors and shareholders are commonly requested.
Ownership and control
Who ultimately owns or controls the company, and in what proportion. This is asked because providers carry their own customer due-diligence obligations, not out of curiosity.
Language and certification
Documents issued in another language are often asked for in translation, and some providers ask for certification or notarisation. Requirements differ between providers.

Due-diligence requirements are set by law and by each provider’s own obligations, and they differ between providers. The documents Pagar & Co. will ask for are confirmed with you before onboarding. This page is general information, not legal or compliance advice — for what applies to your company and its officers, speak to ACRA or a qualified professional adviser.

Receiving Singapore correspondence from six time zones away

Post addressed to a company in Singapore does not wait politely. Bank correspondence, statutory notices, letters from a corporate secretary and ordinary supplier mail all arrive on their own schedule, and the usual overseas arrangement — a friend’s flat, a former colleague’s office, an address nobody is really watching — fails quietly rather than loudly. Nobody tells you that something arrived.

Each item is logged as it is received and you are notified, so what has arrived is a matter of record rather than of somebody remembering to mention it. From there you can leave it held, ask for it to be forwarded, or send someone to collect it.

Time zones matter less than they appear to. Because instructions are left in the portal, you are never waiting for an overlap in working hours to tell us what to do with a letter.

Forwarding onward, and what we will not promise about it

Forwarding held mail to an address you nominate, in Singapore or abroad, is part of the service being prepared. It is also the part where it is easiest to over-promise, so two things are worth saying plainly.

First, once an item leaves Singapore it is in the hands of a carrier, the destination country’s customs authority and its postal service. We will not publish delivery times for a journey we do not control. Second, not everything is suitable to be sent on — some documents are better collected, and some items carriers will not accept. Where that is the case you will be told rather than left to discover it.

Pricing, including anything charged only when used, is not published yet. It will be set out in full before you are asked to commit to anything.

What this address does not decide for you

A business-address service is a correspondence arrangement. It is not a ruling on where your company is tax resident, an immigration outcome, or a substitute for the requirements that apply to a Singapore company and the people who run it. Those are decided by their own rules, and they are not affected by which provider handles your post.

Whether this address can serve as your company’s registered office is confirmed case by case before onboarding rather than assumed in advance, and we would rather tell you that now than after you have filed something.

Nothing on this page is legal, tax, immigration or incorporation advice, and we are not qualified to give it. Requirements for Singapore companies, their officers and their registered office are matters for ACRA; tax questions are matters for IRAS; work pass and residency questions are matters for the Ministry of Manpower. Confirm your own position with a qualified professional before relying on any of it.

Questions from overseas founders

Can I arrange a Singapore business address without travelling to Singapore?
The service is being built to be arranged remotely: the application, the documents and the verification questions are all handled in writing. Onboarding is not open yet, so nothing can be activated today, but nothing in the process is designed to require a visit.
What documents is an overseas director or shareholder usually asked for?
Commonly: proof of identity (typically a passport), proof of residential address, the company’s own incorporation documents where the client is a company, and details of who ultimately owns or controls it. Documents in another language are often asked for in translation. The exact list is confirmed with you before onboarding, and it is set by the provider’s own due-diligence obligations rather than chosen freely.
What kind of Singapore correspondence would actually arrive?
For most companies it is banking correspondence, letters from government bodies and statutory notices, post from professional advisers such as a corporate secretary or accountant, and ordinary supplier and customer mail. The point of recording each item on arrival is that you can see what has come without being in the country.
Can my mail be forwarded to an address outside Singapore?
Onward forwarding to an address you nominate, including overseas, is part of the service being prepared. What happens after an item leaves Singapore is in the hands of the carrier and the destination country’s customs and postal rules, so we do not publish delivery times we do not control. Some items may not be suitable for forwarding at all.
I am in a different time zone. Does that make this harder?
Instructions are left in the portal rather than agreed by call, so you do not have to be awake at the same time as Singapore. You leave the instruction when it suits you, and the record shows what was done and when.
Does using a Singapore address affect my tax position, my visa, or my company’s obligations?
A business address is a correspondence arrangement. Tax residency, immigration status and the requirements that apply to a Singapore company and its officers are decided by their own rules and are not determined by which address provider you choose. Those questions belong with ACRA, IRAS, the Ministry of Manpower and a qualified professional adviser.

Continue reading

Establish a Singapore presence from wherever you are.

Priority onboarding opening soon. Register your interest and be among the first to receive launch details.

Express InterestExplore the Service